Operational Conditions apply on all flights.
With exception to the Cradle Mountain and Fury Gorge Adventure Flight (CDL2) which is priced per passenger (with minimum requirements), the prices as stated on this website are for the entire flight, and do not depend on the number of passengers flying. All flight times are an approximate and depend on operational conditions (weather, ATC, etc). Aircraft utilised have weight restrictions and may not be able to accommodate all seats to be occupied.
Bookings can be made via our website, email, and / or telephone, bookings received via our website and email will receive a booking confirmation, please check your junk mail. Flights cancelled by the pilot due to weather will be rescheduled where possible. All flights are subject to pilot discretion, weather conditions, and availability. The Pilot in Command will have the final decision. Prices are inclusive of GST and subject to change without notice, please contact our office for the most up to date prices.
Flights are covered by airline passenger liability insurance, this does not include loss of any personal items during the flight, please ensure that you adhere to all safety procedures prior, during and after the flight.
Cradle Mountain Helicopters do not accept liability for failure to make connections with any other service.
We reserve the right to refuse carriage – intoxicated persons will be refused carriage and no refund payable.
Due to Aviation Regulations, we require all passengers’ names, address, contact number and weight before the flight. Please advise us if you will be bringing luggage on board, weight conditions apply to all flights.
Should a customer advise a weight variance of more than 10%, the right is reserved to cancel and no refund will apply.
Meals and refreshments are not included.
Payment Terms
Payment in full is required prior to departure. Payment methods available in AUD Currency; Cash, EFTPOS, Visa, Mastercard and Bankcard.
Gift Vouchers
Redemption of gift vouchers can be used for the nominated flight / value or can be used towards a flight of higher value.
Arrival Time
Please arrive 10-15 minutes prior to your flight to allow for passenger briefing.
Cancellation Policy
We request that customers provide reasonable notice for cancellation. At least 48 hours is preferable. Cradle Mountain Helicopters will attempt to provide 48 hours’ notice in the event of unsuitable weather and flying conditions. Please note that emergency services shall take precedence during periods of natural disasters, i.e. bush fires.
Location
For bookings and enquiries:
Cradle Mountain Helicopters is located North of the Cradle Mountain Visitor Centre.
3845 Cradle Mountain Road, Cradle Mountain.
Our Hangar is easily identified by 2 large blue hangars and Cradle Mountain Helicopters signage on the gate and hangar. The first establishment once you turn onto Cradle Mountain Road is the Cradle Mountain Hotel on the right hand side, we are a further 500 metres along the road on the left hand side.